(Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.) Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. The warranty coverage runs from the original date of purchase. For all adjustable foundations, please see the owner’s manual for required safety, support, and warranty coverage. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. WARRANTY CODE CHART Warranty Code on Law Label Total Limited Warranty Normal Body Impression B 1 Year 1#" or less J 3 Year 1#" or less H 5 Year 1#" or less A 10 Year 1#" or less P 10 Year $" or less Please refer to Beautyrest.com or Simmons.com for additional codes. … The only acceptable spot cleaning method is to apply baking soda to the soiled area, let it stand about 15 minutes, vacuum, and repeat as needed. If you store the mattress, it must be laid flat to avoid shifting of the comfort layers. The limited warranty provided by Simmons also will not apply if a Simmons product is improperly installed or is installed by an unqualified person. The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. Air the product out as must as possible. Mattresses or foundations displaying staining or soiling that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury or disease, Products used in a non-residential, commercial or institutional setting, Bedding sold “as is” or “floor model/sample,” or bedding purchased from second-hand parties or non- retail establishments, Any accessory products, including but not limited to, adjustable or motion foundations (see owner’s manual for details on warranty coverage), sleep tracking systems or pillows, Claims on products located outside Canada, Any transportation, inspection or removal expenses. Determination of whether a support system is adequate is at the sole discretion of Serta Simmons Bedding. Let your new sleep set “air” as long as possible upon removal from its plastic packaging. The code is usually a single letter of the alphabet. DO NOT SMOKE IN BED OR USE OPEN FLAMES (e.g. Your warranty period is based on the code printed on your law label as indicated on the Warranty Code Chart below. The use of any platform that lacks support as outlined above may result in damage to your mattress that will void your warranty. Do not remove or discard labels. Your warranty period is based on the code indicated on your white law label. Repair or replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. The warranty coverage runs from the original date of purchase. (See chart) What will Simmons do? Metal Frames: For any full size or larger metal frame beneath your foundation, use a frame that provides rigid center support with leg(s) that extends to the floor, as well as support for the head, foot, and sides. Press the space key then arrow keys to make a selection. (See chart below) WHAT WILL SIMMONS DO? Discontinued products will be replaced with one of comparable quality and value. Your warranty period is based on the code indicated on your white law label. The warranty on Simmons bedding is applicable to manufacturing defects only. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. SERVICE If your Beautyrest® or Simmons® mattress or foundation fails due to a manufacturing defect not practical to repair, the remedy under this warranty will be replacement of the defective product in Canada.