The shoes were more than 12 months old but when I contacted the ECCO Customer Service Department I was treated very well, I was asked for proof of purchase and photographs of the shoes. Hydrolysis damage happens when moisture builds up in the thousands of air bubbles that are found in polyurethane soles. There are 22 customers that ECCO Shoes, rating them as good. Visit this website Dom Domo 1 review. 4.6. Order Number . While, for the most part, Ecco shoes are very good and comfortable, they aren't cheap and if anything goes wrong the service is bordering on criminal. Please contact us if you have questions or comments regarding ECCO products, service and / or the website. Aus Sicherheitsgründen speichern wir keine Zahlungsinformationen in unserer Datenbank. First Name. GB. ECCO COLLIN 2.0 Shoe $209.95 Contact Us. Consumer complaints and reviews about Ecco Shoes: MetryMimi Send email : Jan 5, 2017 Disintegrating sole. Like many others, my Eccos are a couple years old...worn a few times each fall/winter. ECCO, to their credit, are quick to offer refunds and replacements. I took them out for the New Year's holiday and noticed chunks of crumbly black muck on my car mats. Share. Ihre Verbindung ist bei uns immer sicher und verschlüsselt mit einer 256-Bit-Chiffre. See BBB rating, reviews, complaints, request a quote & more. Useful. My Question. See business transparency Write a review Write a review Reviews 74,271 Write a review. For security reasons, we do not store any payment information in our database. E-Mail. Verification. Submit One or more fields contain incorrect values. Wholesale Shoes in Londonderry, NH. Format: 02 7777 7777. BBB accredited since 7/17/2007. ECCO Online Shop is using 3D Secure Visa and Mastercard. I own several pairs of ECCO shoes, ranging from business shoes through casual footwear and sandals. Phone. There have been some complaints that ECCO shoes and soles disintegrate easily. ECCO Shoes Complaints & Sole Problems. I have been a repeat customer for years (currently possessing 7 pairs) so think I'm qualified to comment, but after this debacle I won't be buying any more. Reply . At first, I thought we had tracked mud into the car. ECCO Shoes has collected 40 reviews with an average score of 3.20. Filter by: Filter by: Richard Gayfer 14 reviews. All fees and charges related to the above payment methods are covered by ECCO Online Shop. Please validate captcha. Write a review. Recently I was dismayed to find that the sole of a pair of shoes had failed. Last Name. Unser ECCO Online Shop unterstützt das Visa / MasterCard 3D Secure Protokoll. ECCO has researched the issue and found the problem was Hydrolysis. The Official ECCO Shop Reviews 74,271 • Excellent . Comment.