Talk to the interviewer about your major career successes. Assure the interviewer that you are capable of communicating well with individuals in trouble. Are you a confident negotiator? "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. A successful hire needs to feel like the right fit for both parties. Why did you apply with us, and not with someone else? These questions and answers do not represent any organization, school, or company on our site. It really depends on the job offer, and you should read the job description carefully. 2. "I have had some exposure in dealing with legal counsel, including working with a couple of prosecutors on a fraudulent claim that I had a couple of years ago. Try to show some flexibility in your interview. "I am a competitive individual who is driven and likes to win. You can also share how you became interested in a career within claims and what you enjoy about it. ", "Customers who are in distress may need a little more empathy than other customers. Not every client will like your assessment of the situation (especially when you do not decide in their favor). He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. They will provide you with some specific things to keep in mind as well as some general ones that are best practiced at interviews of all types. You should say that you are aware of this possibility. "For industry related software, I am an expert level user in CaseWorks Pro, FileTrac, and Logickull. - Communicate your struggles with your leadership or team", "When faced with a large workload, I review the tasks at hand and prioritize them handling the most critical first. Discuss with the interviewer some of the points that stood out to you during your research. I need to be able to show the client my findings and assure them that the assessment is fair. - List your tasks and prioritize them You could rate yourself from 1-10 or use words such as beginner, intermediate, advanced, and expert. Your motivation and enthusiasm they can hear in your voice matters more than the exact words you use to describe yourself–if they expect to train you in the company. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher. How did you eventually manage to get your message over? You have several good options at this point. Other questions you may get in your claims adjuster job interview. Our interview questions and answers are created by experienced recruiters and interviewers. By researching the company before your interview, you are telling the hiring manager that you are interested in the position. Can you please tell us something about yourself? These podcasts will range from comedic to topics of self-reflection. Very nice! I do so simply by stating the facts and taking emotion out of it. ", "During my time in university, I had to submit error free papers, often under high amounts of pressure and tight deadlines. It’s a job for someone who loves variety, in a perspective industry (insurance), and that’s why you decided for it. Interview questions and answer examples and any other content may be used else where on the site. Your answers to insurance-related questions will provide the employer with a better idea of your skills and knowledge. When were you able to resolve a problem within work? I come willing to learn and improve!". ", "Just last week I was asked assist on a claim which called for a conversation with the claimant's lawyer. Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about. Are you comfortable contacting physicians regarding claims involving injuries? Other questions you may get in your claims adjuster job interview. Talk to the interviewer about a time where you had to work directly with anyone involved in law while investigating a claim. Talk to the interviewer about a time where you had to work directly with a doctor on a claim. I was able to simply relay the information to him, and he confirmed and denied any parts of the claim. You can also explain that you understand why people are upset. ", "Great question! 10 frequent non-technical questions for Claims Adjuster Trainee: What are you currently working on for self development? How do you nurture them to ensure that they are happy and continue to come back? I have been called and asked to be their adjuster for their subsequent accidents because they felt that I handled their claims fairly in a friendly manner.". Are you comfortable contacting legal council regarding claims involving injuries or crime? ", "I believe that my blend of education and previous experience in insurance sales would amount to a great deal of valuable experience. I have all of these qualities and more. If you have any training in negotiations or persuasive selling, this would be a great time to mention that training. However, you can always emphasize traveling to inspect damaged properties, interviewing claimants and witnesses, doing a lot of reporting and administrative work, processing claim reports, and so on. This is where strong persuasion skills must come in. It sounds like you have a considerable amount of empathy for your customers who may be facing tough situations. When workloads increase, stress levels do too. I applied to this role knowing that I could make a big impact for your organization. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. "I am motivated by the simple fact that my work can truly help people who need it. You will calmly do your job, and won’t get involved into any conflicts or fights :). Everyone deserves to feel listened to, no matter their level of distress. They will hire anyone who meets the requirements in terms of IQ and personal traits, and will leave the rest for their employee training…. Being asked to work with them again must be a very nice compliment - a true testament to your great work! I try to think about how I am helping restore what has been lost. Motivated and engaged employees are always better performing employees. Some companies will use questions, just like I described in the article. It's been very helpful for me but also allows me to relax a bit more in my off time. I believe that this experience, coupled with my growing understanding of the insurance industry, will equal great persuasion and negotiations skills in no time! It’s a specific position, and you should find some specific reasons for your application. In my previous role, I was outperforming colleagues who had 12 years of experience. What information to collect, who to consult, and so on. How would you describe your relationship with your clients? Why did you apply with us, and not with someone else? - Exhale. Maybe you apply only becasue you can’t get anything better at the moment, or becasue the job pays relatively well, but you should not say this in an interview. I will take notes at a pace that makes the client feel comfortable.