As well as our guide to the best health insurance companies, we also look at how to choose a health insurance plan. It has saved my life and has kept me out of assisted living so I can live at home. Aetna reports that it has over 18 million customers across all 50 states. Aetna Health Insurance Review Our content is free because we may earn a commission when you click or make a purchase using our site. The Aetna website is very easy to use, with intuitive, straightforward processes for potential customers to receive quotes, as well as for existing customers to access their health records and upcoming appointments, as well as finding healthcare professionals in their region. The popular consumer websites complaints revolve mainly around poor customer service and coverage issues. I suffered 3 mini strokes in the past 5 years and had a right knee replacement back in February of this year. Offers Medicare Advantage plans: It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Aetna’s system means that when customers use healthcare providers that fall inside the Aetna network, they do not have to fill out or file claim forms – everything is taken care of automatically. You might also want to look at something more specific when it comes to health cover, in which case you'll find our guides to the best dental insurance and best vision insurance useful. Visit our corporate site. Both of these factors mean that the polices offered to customers rate especially well in terms of value for money. Molina Some of us out here are counting on that information. Aetna provides coverage across all 50 states. Even if customers travel across the country or have family members on their plan that live in different states, (for example college students), the Aetna network should have nearby facilities or medical professionals. They have a dental plan that pays back up to $1700, reimbursement for dentist. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The quotes received from Aetna regularly came in at a much better price than its main competitors, and its savings plans are also a real boon for people looking to manage their healthcare expenses more effectively. New York, This is important for a health insurance company when it comes to being able to take care of customer claims and pay all its financial obligations. An independent journalist, Joseph Burns is the health insurance topic leader for the Association of Health Care Journalists and contributes to AHCJ’s Covering Health blog. The overriding impression, though, is that Aetna provides excellent value polices. They also pay up to $100 for eyeglasses, and you have the option to join a gym and take advantage of the Silver Sneakers program. Unfortunately, most of Aetna Medicare reviews are negative. Aetna’s unrivaled history as a health-insurance provider puts it in good stead both in goodwill toward the brand name and in terms of financial robustness. With this plan I have home delivered meals, a home health nurse and aid. Be the first one to find this review helpful. Aetna Medicare has not recieved many customer reviews on Best Company. Aetna’s financial robustness has led Top Ten Reviews to award it the best value in our guide to the best health insurance companies. Please refresh the page and try again. Humana The plan also includes a care manager with Aetna that helps me with anything I need. Best health insurance companies That was not what I had been told, this price was about $40 cheaper than what I was quoted. Aetna has very strong financial strength ratings. Aetna has a lot of pros & cons. The insurer provides willing and able customer service. This mainly related to Aetna’s concierge customer service call center. Looking further ahead and we rate the best life insurance options and best Medicare Part D plans. Its insurance products are much the same as many offered by its competitors, with HMO and PPO options, plus dental insurance, Medicaid plans and pharmacy and disability insurance. I called in to find out the price of a drug that was not a formulary drug. I am very happy with the services Aetna has and is providing me with my long term care. Aetna customer service is good but their rates are high & we don't use services much because of copay costs. Copyright © 2020 Consumers Unified LLC. Power and Associates as having “An Outstanding Customer Service Experience” for four straight years. Receive news and offers from our other brands? Aetna allows consumers to pick and choose features such as the deductible amount, type of coverage and ability to choose a provider. I also don't require any referrals and Aetna has a good network of participating doctors whom I can see whenever I need their service. Get buying tips about Health Insurance delivered to your inbox. a doctor. Aetna has an A+ rating from the Better Business Bureau. I do have a lot of health issues which stemmed from breast implants, but I had them removed, and still have some issues leftover. If your employer does not offer health insurance, or the plans they have do not suit you, you can buy health insurance online through the marketplace. Learn more. There have been a total of 82 ratings left by reviewers, 79 of which were one-star. ConsumerAffairs is not a government agency. For the most part, I am privileged to have an employer sponsored health insurance that meets the needs of my family. Thank you, you have successfully subscribed to our newsletter! There isn’t too much in the way of downsides, one small caveat being that Aetna has fewer short-term healthcare policy options than some of the other big insurance companies. Aetna Health Insurance review: Usability and user reviews Plenty of reassuring independent ratings 88% of existing policy holders plan to renew with Aetna A+ rating with Better Business Bureau Quotes for health insurance policies vary dramatically depending on requirements and geographic locations, but overall, quotes for Aetna were below average for the industry and offered excellent value for money. I was NOT HAPPY with my experience. Consumers can easily add dental and vision insurance to their basic health insurance and can bundle insurance with other plans like life insurance. Aetna’s intuitive mobile application also offers access to account information, personal health records, benefits and more. It has received a majority of positive reviews on Best Company. Not sure if I will keep them for next year, I need to see what’s being offered. I have Aetna Max Choice Gold with a high deductible. It was the lowest premium price based on cost and deduction and coverage among insurances but still very expensive to pay and spend medical costs even with non-pre-existing conditions. See reviews below to learn more or submit your own review. All Rights Reserved. Future US, Inc. 11 West 42nd Street, 15th Floor, It ranks among companies such as Blue Cross Blue Shield and Humana. We have put off going for that reason. Here are how the major insurance FAQ. Unsubscribe easily. You will receive a verification email shortly. Aetna author review by Joseph Burns Aetna has been providing health insurance to Connecticut residents since 1853, and today covers people in all 50 states. And make easier for customers to reach someone whenever they have a question. Blue Cross Blue Shield Aetna is a very well established healthcare insurance provider that has enviable financial resources, which means its policies are very affordable when compared to its peers. Sign up to receive our free weekly newsletter. It is a pioneer in health care legislation and is responsible for making coverage of genetic testing and counseling an industry standard. Best Black Friday USA deals 2020: Sales are live! We value your privacy. The number of complaints on Consumeraffairs.com is 688 for Aetna Health Insurance. We value your privacy. There was a problem. Aetna also offers a health saving plan that, simply put, is a program offered to Aetna customers that gives them the ability to put money away into an HSA to help meet insurance deductibles or other healthcare-related costs. Aetna’s website returned an impressive range of options, each carefully and precisely described and it was clear what customers could expect for their monthly premiums. I’m not sure if I’m doing the right thing by paying for Aetna with my Medicare coverage. A+ rating from the Better Business Bureau, Kaiser Permanente Health Insurance review, With $70 off the Ring Video Doorbell 3, you can boost your home's security for less. Yeah, you read that right. AETNA Reviews This AETNA review will cover AETNA ratings by real users for overall satisfaction and claims, cost, billing, and service satisfaction. The good thing is that Aetna is accepted most places. Kaiser Permanente But all prescriptions and non-preventive office visits are subject to deductible which means you pay the whole contracted price of the prescription or visit instead of a copay or %. National General Aetna insurance plans are accepted in all 50 states and its healthcare networks of professionals and institutions numbers well over one million – this, plus 13 million dental insurance plans and 8 million pharmacy plans add up to a reassuringly wide coverage situation.